Do you have questions about payment? Please view our frequently asked questions about payment to see if your question is answered below. If not, feel free to email us here.
- 1. What are the possible reasons for my credit card declining?
- 2. I am concerned about sending my credit card information online. Is it secure? Can you advise me the best way to send this information?
- 3. Does the tour price listed when booking include taxes? What should we expect to pay on the tour?
- 4. How long in advance must we book and make full payment?
- 5. Can I put a deposit or make a partial payment for a reservation?
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A credit card can decline due to an invalid credit card number, expiration date, daily limit, insufficient funds, home address used instead of billing address or many other reasons. Sometimes banks put a limit or a restriction on a credit card charge. In this case, you may need to contact your credit card company for more information. Sometimes the card number itself is input incorrectly. Please check online to make sure the available credit card information is correct. You are welcome to give us a call to go over the credit card information by phone.
Tours4Fun.com takes every precaution to protect your information. When you submit sensitive information via the website/email system, your information is protected both online and off-line. When our registration/reservation form asks you to enter sensitive information (such as your credit card number), that information is encrypted and protected with the best encryption software in the industry - SSL. Our SSL technology is the most advanced 128bit encryption. We use a credit card processing company to bill users for purchases and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes. Tours4Fun is a California company and shall abide by all federal and state laws. Tours4Fun.com will only disclose personally identifiable information when required to by law.
You may also choose to fax your information to 1-626-552-3713. The fax machine is located in the accounting office and is accessible to trustworthy staff only.
Our price usually includes the tour reservation taxes. Gratuities for tour guides and bus drivers are not included in our prices. Gratuities will be paid at the time when you are on the tour. The minimum amount per day is located under the “Package Excludes” section on the tour's detail page on our website. If you should wish to participate on any optional tours (located under the "Package Excludes" section), the payment will be due on tour to the tour guide.
We recommend that you book your tour as soon as all of your travel dates are set. This way we can secure your seats for your reservation as soon as possible. Many times our tours can become sold out. Tours that may show availability online can easily become sold out, depending on when the full payment for the reservation has been made.