Hi. I would like to know is this tour still available, since I saw the Q&A seems like vacuum for quite sometimes as well as no review for it.
Is there any pickup can be arrange from San Jose?
Dear Juliet,
This tour is available every Tuesday and Saturday for a departure date. We do not offer pick up from San Jose, the nearest pick up location we can offer will be:
9:00AM - Marina Food Supermarket
10122 Bandley Dr, Cupertino, CA 95014
Best Regards,
Molly
Customer Service Rep
Hi Just checking on pick-up time - is it really 5.30am at the Crowne Plaza Hotel only or other locations and also drop off locations and time
Thank You
Dear Irene,
We have only one pick up time and location at 5:30am CROWN PLAZA TORONTO AIRPORT, 33 CARLSON COURT TORONTO ONTARIO M9W 6H5.
There is no specific drop-off location. Please inform the tour guide of your hotel address in advance so we can transfer you to a nearby location or another suitable drop-off point.
Head for Toronto airports (YZZ, YKZ, YTZ) at your own expense, please book the flights after 7:00pm.
If you leave in advance when on tour, you might miss some of the attractions, so departure fight that leaves before 7:00pm are not recommended.
Best Regards,
Justin
Customer Service Rep
Hi
I am journalist from Poland. In last days of January 2015 with my friends (5-6 person) we would like visiting California and Las Vegas. I have two question about 1093-20178 excursion.
1. May we end excursion in Las Vegas - resigne from last drive to LA? (we wont to stay at Las Vegas for couple additional days)
2. What meen a 3-th free Tour. For example if we buy tours for 4 we can expect two additional free? One room?
Best Regards
Krzysztof
Dear Kaniewski,
If you wish to end the tour in Las Vegas on the last day, please leave a clear note in the comment box when booking online, so that we may verify the routing for your specific tour.
Kindly note there will be no price revisions made to the tour package for choosing to leave the tour early.
The buy 2 get 1 Free is when the 3rd person joins the same tour for free, sharing the same room as the first 2 paying guests. You do not receive a separate tour for free with this offer, we apologize for the confusion.
Best Regards,
Tim
Customer Service Rep
Hi,
Do you have mandatory admissions (the attraction tickets must be purchased) to qualify for the bus transportation?
If you have, how many?
Thank you.
Dear Enqun Zhou,
There's no mandatory admission for customers, but tour guides and drivers rely upon the service fees charged on the tour to supplement their income. The wages of tour guides and drivers are determined factoring in that they will receive service fees to augment their earnings. Please pay at least the recommended service fee because the tour guides and drivers work hard to accommodate many people on the tour. The service fee is $8.00 per person per day.
Best Regards,
Enny
Customer Service Rep
Dear zhenja,
This tour includes 13 nights of hotel accommodations in the price. To obtain a flight quote, please select the departure date you are inquiring about followed by "Book Now" on the tour page.
Then, you can obtain a flight quote entering the relevant information accordingly.
Best Regards,
Tiana
Customer Service Rep
Dear Tebogo Olorato Batshegi,
You can go ahead to book this tour for the available dates. But please note you will have to be responsible for ensuring you have all the necessary travel documents (visas and passport) to be able to travel to the different countries covered on the tour.
Thank you for your inquiry.
Best Regards,
Molly
Customer Service Rep
I would like to join this tour with pick up at LAX. However, 4 of my party will arrive LAX airport but I will arrive at Long Beach Airport. Can you arrange for a pick up at Long Beach Airport or can I just take a a shuttle bus to go directly to the hotel?
Please advice. Thanks!
Dear Liz Chok,
This tour will provide pick-up from LAX airport only, so we are unable to fulfill your request for Long Beach Airport pick-up service.
You may instead, self transfer to the first night hotel. We will provide the hotel information once it becomes available.
Best Regards,
Tim
Customer Service Rep
Dear Sunku,
Usually the tour ends at 5:00pm.
Please Note: The above is an approximate time estimate and is subject to adjustments as the daily schedule of the tour will be arranged by the tour guide.
Please speak with the tour guide for the duration when you join the tour.
Best Regards,
Tiffany
Customer Service Rep