Dear Vicky, The time arrival to Balboa Park is usually about 2:00pm and you will spend approximately 1 hour there. Please Note: The above is an approximate time estimate and is subject to adjustments as the daily schedule of the tour will be arranged by the tour guide. Please speak with the tour guide for the duration when you join the tour. Best Regards, Tim Customer Service Rep

Dear Gianni, We do currently offer pick up from the Elysee hotel. When making a reservation, please leave us the name and address of the hotel you will be staying in, in the comment section. With the provided information we will be able to confirm your pick up time and location. Usually, the tour starts from the airport at around 7:00am and back to the airport around 8:00pm. Hotel pickup may be about 3 hours before the flight time. According to the following link, you will not need a visa to visit Canada as long as you have your passports valid up to 6 months from your date of travel into Canada. http://www.cic.gc.ca/english/visit/visas.asp?country=Australia Please also double check with your local Canadian Embassy office for more definitive information on your requirements for travel. Best Regards, Alex Customer Service Rep

Dear Annette Venmans, Usually the hotel rooms we feature with our tours with be equipped with 2 double beds. We would notify you if the availability changes for your travel dates. Best Regards, Charlene Customer Service Rep

Dear Liza, Thanks for your inquiry. This tour is conducted in both English and Chinese. There will be no other languages available. Thank you for your inquiry. Best Regards, Blaire Customer Service Rep