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6-Day Canadian Rocky Mountain, Hot Springs Winter Tour
David Chua
Oct 28, 2015
 
Q:
Hi Tour4Fun, As stated regarding baggages: "Please note that each person is allowed to have one medium suitcase and one carry-on luggage. " Kindly advise the size for the medium suitcase and carry on luggage. Will a sports bag as carry on luggage be acceptable? Please also advise the following: 1)10D Vancouver Product code 183-19443 earliest availability for year 2016 with pricing. 2) the first 3 rows of the coach is reserved? 3) you have "compulsory tips"? why compulsory and how much are they in US$?? pls. also advise if we encounter "rude" tour guide, what action can we take as customers. 4)) any compulsory tours that we have to pay extra? Looking forward to your reply. Regards, David..28 Oct 15
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| 2015-10-28 05:27:12
Dear David Chua, There's a small storage compartment above the seats on the bus, If your sports bag is over sized, then you will need to put it in the storage compartment with suitcases. As we haven't received the new schedule at this moment, please come back and check with us in late November or December. Seats on the first three rows can be reserved with an additional cost. Service fee is mandatory. Some tours don't request for it as the service fee is included. But for this tour, service fee is not included in the tour package, so you will need to pay to the tour guide after joining the tour. When you encounter bad service from the tour guide or bus driver, please contact us as soon as possible so that we can help you with the situation. But our tour guides are professionally trained and they are here to provide all the guests a good time. Please view "Package Includes" and "Package Excludes" in "Pricing" section for detailed pricing information. If there are additional fees for you to pay, we will list them there. There will be hidden fees in the package. There will also be a mandatory admission fee for 183-19443 according to the pricing information, Mandatory Admission Fees: $156.00/Adult $95.00/Junior(12-15) $68.00/Child(2-11) This is for your reference only as the price might be changed in 2016. Thank you for your inquiry. Best Regards, Enny Customer Service Rep
11-Day Italy, Switzerland and France Tour from Paris wi
Lauren Kim
Oct 27, 2015
 
Q:
Will this be a giant group tour or just rides coordinated for us? Can we explore or is this a strict group-wide tour?
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| 2015-10-27 19:10:04
Dear Lauren, This is a guided group tour. The large air conditioned motor coach bus accommodates up to 55 guest. We offer optional tours, if you decide not to pay and participate you will have the allotted time as free time. During this time you are welcome to explore on your own. Guest will be responsible for rejoining the group at the assigned place and time provided by the tour guide. Thank you for your inquiry. Best Regards, Alex Customer Service Rep
11-Day Italy, Switzerland and France Tour from Paris wi
Bharathank
Oct 27, 2015
 
Q:
My wife and me aged 64 &65 respectively have a plan to tour Europe for 10 to 12 days in May,2016. Let us know the details of the best package and the arrangement to be made at our level. we will be conveniently placed if visa arrangements are made by your esteemed Agency.
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| 2015-10-27 14:57:58
Dear Bharathank, This 11-day tour 56-24552 is one of our most popular packages, with airport transfers in and out of Paris. https://www.tours4fun.com/11-day-paris-to-southern-western-europe-tour-package.html In May 2016 the tour is scheduled to depart every Wednesday. At the moment, the rate for 2 guest in one room is $1,717.70. To view what is included and excluded in the price, please refer to our "Pricing" section: https://www.tours4fun.com/11-day-paris-to-southern-western-europe-tour-package.html#pricing We can provide a visa letter once we receive your booking, at an additional rate. Please leave a note when placing your reservation to be quoted accordingly. Thank you for your inquiry. Best Regards, Alex Customer Service Rep
7-Day California Theme Parks, Las Vegas, Grand Canyon,
Hannah
Oct 27, 2015
 
Q:
hi :) if i join this tour i'll be alone, because i made plans to go west usa alone. but i don't mind sharing rooms so i want to join with other person tho. is it possible? because if i stay alone in single room, it will be more expensive than i thought.. so i'll go alone tho, i want to stay in double room or quarter bed room. plz anwer it is possible~! :'(
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| 2015-10-27 09:48:54
Dear Hannah, Currently, we do not link single passengers together. We do offer customers the opportunity to try and find a travel companion through our website. Please visit the following links for information on how to post request and book with your travel companion. https://www.tours4fun.com/help_travel_companion.html https://www.tours4fun.com/travel_companion_instruction.html#13 Thank you for your inquiry. Best Regards, Carrie Customer Service Rep
3-Day San Francisco & Yosemite Tour From LA" target="_blank">6-Day National Tour: Zion National Park, Horseshoe Bend
MI
Oct 22, 2015
 
Q:
Hi, I'd like to ask few questions about this tour. I am interested in this tour which starts on 21st of November, for my parents. But I have no idea about my schedule for next month. 1) Is this possible if I book this tour for 2 people , adding one person later and still get a buy 2 get 1 free discount? 2) If I book 3 people now, and cancel one person before one week, Can I get back 15 dollars? Or is there any penalty for this? 2) At the end of this tour, Can you guys drop my parents at LAX? Is there any extra charge to drop at LAX? If so, how much do I have to pay for it? Thanks.
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| 2015-10-22 09:05:25
Dear Mi, Thank you for choosing Tours4Fun! 1. Yes, you can avail "Buy 2 Get 1 Free" promotion if you add one more guest to the reservation you made. There's an application fee of $15.00 and according to our amendment policy, $30.00 will be applied as amendment fee for adding the third guest. Please also note that we will not be able to guarantee on the third guest's seat, it's subject to the available when you submit the request for adding. 2. For cancelling the third guest, the cancellation fee will be $30.00. 3. Yes, we can drop your party off at LAX airport after the tour ends for free. Please book a domestic flight departing after 9:30 p.m. or an international flight after 10:30 p.m. if you wish to fly out on the same day. Best Regards, Claire Customer Service Rep
3-Day Western Europe Tour: Paris to Amsterdam" target="_blank">3-Day Las Vegas, Grand Canyon West, Skywalk, & Antelope
Rebecca dizon
Oct 21, 2015
 
Q:
we just want to stay in las vegas only since we want to explore las vegas onlya nd do other activities there and eliminate grand canyon, is there a discount?
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| 2015-10-21 06:30:40
Dear Rebecca, Thank you for choosing Tours4Fun! Regretfully, the price will remain the same if you forgo some parts of the itinerary. The admission fee of Grand Canyon is not included in the tour price, you can have a free day and explore by yourself if you don't want to visit it. Best Regards, Claire Customer Service Rep
5-Day East Coast Economical Tour from New York: Philade
Zauher Bhatia
Oct 21, 2015
 
Q:
We are 2 people for this trip.. we do not have any company for the buy 2 get 2 free offer. Can you please give us some discount for this trip.. we want to start the trip on 29th Oct
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| 2015-10-21 06:22:08
Dear Zauher, Thank you for choosing Tours4Fun! Regretfully, we are unable to provide you discount in this case. But don't forget to sign into your Tours4Fun account when purchasing, you will receive reward points and you can use for next purchase. You can also try to find travel companions to share the expenses in the following link: https://www.tours4fun.com/travel-companions/ Best Regards, Claire Customer Service Rep
7-Day Central and Eastern Europe Tour from Budapest
Samer
Oct 20, 2015
 
Q:
Hi dears. I have the following questions: 1- What is an additional expected expense in addition to $783.00 for single. 2- I have schengen Business visa validate till 13 November 2015. Is this visa allow me visit all countries including in this tour such as Switzerland Frankfurt - Prague
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| 2015-10-20 18:28:00
Dear Samer, Please refer to the "Pricing" section on our website and click on "Package Excludes" for additional fees. https://www.tours4fun.com/eastern-and-middle-europe-tour-from-budapest-7-day.html#pricing Below is the information for your reference: Prague entrance tax: EUR 5.00/person Vienna entrance tax: EUR 5.00/person Service fee for tour guide (minimum EUR 5.00/day per person) Optional tours (prices and availability subject to change): - Schonbrunn Palace: EUR 11.50/Person - Viennese Waltz Concert: EUR 39.00-59.00/Person - Wiener Ribs Menu: EUR 20.00/Person - Mozart's Birthplace: EUR 10.00/Person - Capital of Liechtenstein - Vaduz: EUR 10.00/Person - Mount Titlis Cable Car: EUR 80.00/Person - Pork Knuckle Menu with Beer: EUR 20.00/Person - Golden Lane: EUR 13.00/Person - Danube River Cruise: EUR 15.00/Person - Fisherman’s Bastion: EUR 2.50/Person - Matthias Church: EUR 3.50/Person - Hungary folklore show + Dinner: EUR 50.00/Person We ask that you re-confirm with your local embassy if the documentation you have is sufficient. Currently, we do not provide any visa assistance or information. Best Regards, Alex Customer Service Rep
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