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Tours > North America > Mexico > 150-4411
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Hotel pickups occur from 7:00-7:30am. Please be ready in your hotel lobby at 7:00am. Tour start at 8:15am.

At Xel-ha you'll enjoy the crystal clear water of this natural aquarium. You'll see how a underground river feeds creeks, lagoons, natural wells and ancient caves before flowing out to the Caribbean Sea. Snorkel through the underwater world and see exotic underwater flowers and fish such as the parrot fish and the French Angel Fish. For the active traveler, you're welcome to enjoy other activities like cliff diving, Rope Bridge walking, bicycling, and kayaking. You'll have ample time to enjoy your activities before returning to the Cancun along with the amazing memories that you have made.

Optional Add-Ons: 50 Minute Dolphin Swim: $139 Adult/Child
Experience the newest sensation in our unique one hour swim with the dolphins program. Come see why we provide one of the highest rated programs in the world including dolphin tricks,kiss and one of a kind "food push" just you've seen on TV.


***We offer pick-up at major hotels in Cancun, please remark your hotel name and address in the "Comment" template when you book the tour so that we can confirm the detailed pick-up time and location for you.

 

Special Notes

  • Please call us 24-48 hours prior to the scheduled tour time to reconfirm your reservation and finalize your pickup details.
  • A $20 USD deposit required for rental of snorkel gear.
  • Only biodegradable sunblock is permitted. Your sunscreen must be clearly marked as PABA free, Oil-free, and Biodegradable. The chemicals oxybenzone, 4-methylbenzylidence camphor, or the preservative butylparaben are all proven to damage coral reefs. If you are not sure your sunscreen is safe, it can be purchased at the park for about $15 US.
  • We recommend bringing decongestant just in case as it can be uncomfortable or dangerous to dive if you become congested and Dramamine is recommended for those sensitive to sea sickness. Each should be taken one hour prior to activities.
  • Daily tour available with roundtrip transportation from all Cancun Hotel Zone hotels, the Moon Palace and Sun Palace resorts. (Return drop-off service not available for Courtyard by Marriott or Secrets Excellence Playa Mujeres)
  • Travel light wearing a swimming suit and comfortable clothes/shoes. You will need shoes for the natural rock walkways.

Reservation Process and E-Ticket

1.Immediately after submitting your reservation you will receive a Receipt of Reservation via email.
2. Within one to two business days of submitting your reservation you will receive a confirmation email from us. If you need to book an airline ticket, we recommend that you do so after you receive a confirmation of your tour reservation from us.
3. An E-Ticket will be sent to you via email as soon as details of your reservation is confirmed or your supporting information is received by us. We will provide you with all detailed information about your tour on the E-Ticket. Contact information for local tour provider will be included on E-Ticket for your convenience or re-confirmation purpose if re-confirmation is required.
4. Simply print your E-Ticket and present it with your valid photo ID on the day of your activity to your tour guide. Please remember E-Ticket is your proof of purchase.
 

Terms and Conditions

- Your purchase does not guarantee confirmation. Your purchase will initiate a reservation process. We will confirm with you via email within one to two business days.
- Prices may vary due to availability. We reserve the right to make price adjustment without prior notice.
- Please refer to our Standard Amendment, Cancellation and Refund Policy before you make reservation.
- Please refer to Customer Agreement before you make reservation.
- Local tour provider reserves the right to make modifications to tour arrangements including order of tour activities, hotel and its location if deemed necessary.
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