84% 10 day Yellow Stone Tour - Great Tour Guide - Ray Liu
By: wai Yee chan | Tue Aug 08, 2023 at 04.43 AM
Ray and the driver were very helpful and patient with the customers. Ray explained the tour in details and he was always very nice and friendly. The driver is experienced and safe. I highly recommend the tour.
I want to acknowledge my tour guides from the 5 day Rocky Mountain Tour.
Yifu and Victor were the guide/driver for the Jasper portion.
Lisa for Day #1 of Banff.
Yifu for Day #2 of Banff.
Each was excellent in the care they provided for me a..nd those on my tour.
Please acknowledge their excellent care and service.
Thank you!Read full review
Tour guide and driver were knowledgeable and friendly. Driver drove cautiously. Nice places to visit. What I disliked was the hotel included in the package. Hotel was old, and untidy.
Poorly organised! Day 1 was day 2 and vice versa and we didn't even see the Columbia Icefield which was listed as included in your promotional tour description. The paperwork we received from our guide showed us to be on Calgary Select 2 da..y tour whereas we had booked Stunning 2 day Rockies Tour. Guide was a nice young girl but her English was poor! The bus driver Barry was a great asset!Read full review
Tour itinerary, places are excellent. Hotel old and needs work but clean and service good. Tour guide is knowledgeable but pronounciation in the English language poor. English speaking tourists were lost n complained.
First day, the pick up from airport was late.
Second day, the pick up from hotel to half day city tour also late.
The explanation and detail mostly mandarin.