Tour is nice the driver/tour guide very nice.My only complained was the time allocated in banff gondola 1 hour is not enough we were not able to reach the top of sulfur mountain.But over all experience is amazing.Thank you
I could not go to Calgary due to the flu which I had no control over I called to explain and got a rude quick answer of no refund I felt awful and definitely would not recommend your agency to anyone if you cannot understand that people get.. sickRead full review
Tour was really good! we visited very nice spots. We would’ve wanted to spend more time in Banff town than just an hour for lunch though. Mike, the driver and Carmen, our guide were super friendly and kind, although it was sometimes hard.. to understand Carmen when she speaks in EnglishRead full review
Great trip and the Rockies/Banff are amazing. We were explicitly and unnecessarily told to print the eticket which wasn't possible while travelling and although I was told on query just to have it on my phone no one ever asked as they had a.. list of attendees! The gondola was 'optional' and I elected not to do it due to the weather - being told there was a hot spring next door so I could bring a swimsuit would have been useful!Read full review
We had a bit of trouble with the first leg of this trip as they did not recognize your company. We got to go on the excursion but they had to give us a new confirmation number to use for the rest of our experience. Not a big inconvenience.. but it was a bit of a pain having to wait around for them to figure things outRead full review
The tour guide, bus driver were personable and courteous. The tour guide did an outstanding job providing information on the way to Banff, and while in the park. We were provided time lines for visiting various sites. All was excellent.
Lack of directions for any of the excursions were not provided by the selling agent. As a result we had to fend for ourselves. No times for the tours were on the tickets which created confusion for each excursion. Prices at the Gondola a..nd Icefields restaurants seemed overpriced.Read full review
Tourguide & driver...Mr. Jia Ming Li is professional,friendly,courteous & knowledgeable with history of Alberta Province,Calgary City,Banff City,National Park,all tour spots & current events of Canada.
He deserve recognition from the Compa..ny. Job was well done Read full review
Very well organized trip!! There was a lot packed into one day which made the trip worthwhile for the cost. The weather was great and the sights were amazing!! The group was small which was also a plus.