This is the second time i have booked with this tour. Sadly, the tour guide assigned this time (Anna) has really left me disappointed. Anna was not only spartial in her tour speaking, they even skipped the entire Lion monument segment in ..the tour! She didnt give us any instructions for our drop off at Mt Pilatus until we asked her for information. Our fellow tour passengers managed to keep in contact with each other and we made our way using the written instructions. We were not even issued with our bus tickets back to Lucerne. Our tour guide experience was of course overcome with the splendidly beautiful and picture perfect stay at Mt Pilatus. The staff and food were excellent! Thomas, who joined us for Titlis tour was a much welcomed relief! The tour is well organized for the most part of it but the guide can reallly make a diffference. In my view, if your guide is Catherine in Zurich, she can really make your day! She was the reason i enrolled for a second tour! Read full review

The tour was well organized and efficient. The highlight was the stay up on Mt. Pilatus, just amazing. The room had a panoramic view of Lake Lucern and was breathtaking. (see picture) Enjoyed sunset and the sunrise next morning on top of.. Pilatus. 3-course dinner and breakfast buffet was A+ and classy. It was just worth every penny we paid for this trip. The time at Titlis was just enough to complete all the covered activities, just the afternoon. Lucern city tour was very limited, 10 minutes at the Lion sculpture and half hour for self guided tour (including getting something to eat). All travel was provided..bus, cable car, gondola, revolving cable car, cog-wheel train..good value when you include everything. Read full review