The hotels were extremely poor. I understand your need to save costs, but even with that, some research in hotel selections by your agency is warranted. In each hotel we were given twin beds instead of queen bed. Most of them did not even h..ave a kettle. Travelling in a cold climate, I wanted to drink warm water and it did not make sense to go down to reception asking again n again. They were far from main cities with limited food options. At the Campanile Bobigny, the staff did not even allow us to take empty plates to our room. That is simply disgusting customer service. In Lucerne, we were given only 1.5 hours leisure time after travelling for 9 hours. How is that logical? The hotel should have been nearby so that we could have travelled on our own later at night. The cities were so beautiful but your choice of hotels spoiled the entire trip. It is unlikely that I will recommend this particular trip to friends. In case you have better trip with good accommodations, please do advise and I will consider again. Read full review

We enjoyed our tour because we has a very experienced tour guide (Mano)

The only gripe that I have, is with the hotel amenities. The first is, some showers were simply a trickle on full trotle, and lastly a more harmful treat, sudden cut-in and cut-out of cold or very hot water as though the mixture you adjuste..d suddenly don't work anymore. Read full review

Tour was great. Guide was knowledgeable and fun. The people that were on the trip were amazing!

The hotels was not to good, most of them was to small and old.. the Guide person was great person and very kind. His English very fluent. Very good person.